Posts Categorized: Huddle

With every patient, you are looking for something.  Often, it is one single thing that gives you the opening to connect with them, to encourage them, to illustrate to them the opportunities you have to help them.  Here’s the thing, people want to be helped with things they want help with (not something they don’t)…. Read more »

This past weekend, we hosted our Conference of Champions and it was exactly that.  I’m still a little in awe of just how incredible it was.  The teams that were represented made it the single most powerful and effective event we have ever done.  I’ve never been so inundated with positive feedback; and that’s saying… Read more »

Tomorrow is the big day.  The largest adult holiday of the year.  Can you believe that?  More money, celebration, activities and everything else spent on this by adults than any other holiday.  And to think this was originally for kids. I hope you have some great plans for yourself and your family tomorrow.  And I… Read more »

We talk about this in different ways all the time.  The question is, do you do anything with it?  The idea around looking at your practice through the eyes of your patients helps to ensure you are being proactive with your experience, your language, your systems and this includes overcoming objections before they occur. As… Read more »

Any time I ask someone what their favorite part of dentistry is, they almost always answer with something similar to ‘seeing the patients when we finish, watching their expressions and listening to their stories of change that we all made possible.’ When you think about it, people wake up everyday and they live with their… Read more »