Why Teams Fail – Part 1 of 3

I’d say “fail” is all a matter of perspective. For the sake of our time here today, I’ll define “fail” as… anything less than optimal performance falling short of daily goals losing or missing patient opportunities having drama, miscommunication, lack of focus not taking initiative, caring as if it were their own type of mentality… Read more »

What Really Happens In Your Operatory? Not Enough.

Today I am going to share with you the biggest gap, hole in the bucket, missed opportunity that I see inside of an Operatory that is also one of the fastest problems to fix and it will make an extraordinary difference. Most of the time it’s not the patient who doesn’t want the service…it’s that… Read more »

3 Ways To Make Sure You Have A Profitable Day

1. Every Team Member needs a Goal, a point of focus, something to “do” or challenge themselves with. It’s not enough to get through the day just doing enough. You will only have success if you press yourself for it, stretch. In your morning huddle every person should identify something they will set as their… Read more »