Making “Dentistry” A Team Sport

Last week I talked you through the individual participation that each Team Member has as responsibility to engage your Patients to achieve more comprehensive cases. Bad news…almost guaranteed you are only using one out of a dozen or so high fee case accelerator leverage points in your Patient Experience and it’s probably the strategy of… Read more »

Get Out Of The Way And Let Your Champions Play

If there is one major anchor that appears in every single Practice of all the Dentists I talk to every single week…it’s the Anchor of the DENTIST holding back the potential of the Team Members, especially the Champions of the Practice. They do this unintentionally by unnecessarily carrying the burden of all things on their… Read more »

Speaking the same Language… Team Vocabulary

This week I’m going to give you a little break in the action. I have had such incredible feedback about identifying Champions and pretty big ah-ha’s from a lot of Doctors realizing that maybe, just maybe, they might have been holding some of their top players back. I promised my “here’s what to do with… Read more »

Getting Patients to Pay for Treatments

Oh boy, if this isn’t the most dividing topic in Dentistry. Well, there are many, this is certainly one. Patients who want to pay, can’t pay, have insurance, good insurance, bad insurance, expect things for free, high maintenance, ideal, A Patients, PPO Patients, and so on and so forth. I know what you are thinking…. Read more »