Too often people have the wrong perception and understanding about Case Acceptance and Patients saying “Yes.” I’m talking about You and Your Team. Questions are asked of me and comments made that imply some concept of “black and white.” Where patients either want it or they don’t; patients either say “Yes” or “No.” The reality… Read more »
The Biggest Problem In Your Practice Everyday
On a daily basis, I have to remind Teams (and Doctors) that more dentistry LEAVES your office than GETS DONE in your office, every single day. This is a reality that many want to pretend isn’t true. They do this by saying things like… “Most of our patients are healthy” “We have great case acceptance”… Read more »
The Wrong Way To Market For New Patients!
You better believe that the majority of everything you read, watch, listen to, have been told, are bombarded with every single day about “new patients” is completely and totally wrong. In fact, having experience in dozens of industries and just about every genre of healthcare, I can confidently say that: Dentistry has more ‘flavor of… Read more »
How To Eliminate All Mistakes During Your Clinical Day
Gotcha! Of course, you can’t eliminate all the mistakes. There will always be mistakes… from all sides. Patients, Team and (yes, please remind them), the Doctors!!! However, you should not be making the same mistakes twice. Once you see a mistake happening and occurring you must do something to prevent it with checks and balances… Read more »
How To Get Rich In Dentistry
I am always very careful to use the word “cost” because in business there is really no “cost” for anything of value. Everything is an investment. If it truly is a “cost” then it is not necessary. Your electric bill, your snow removal, your team uniforms… all investments. In business, you have investments that drive… Read more »
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