Profit leaks in a dental practice usually come from insurance write-offs, overhead creep, payment processing fees, and missed appointments, not from a single big mistake. The fastest way to find them is a monthly financial review that checks write-offs, overhead as a percentage of collections, and production by provider, instead of waiting for the annual… Read more »
The Simplest Secret to Long-Term Practice Success
As we step into the final Monday of June and the final Monday of the first half of the year, I want to bring everything we have been talking about together in the simplest, most powerful way possible. The secret is not complicated. It is not flashy. It is not something new you have never… Read more »
The One Thing Between You and a Championship Team
You know what question I hear more than almost anything else? “Scott, how do I find better team members?” Every single time I hear it, I want to ask you this: Why are you looking for new people when you can’t keep the ones you’ve got? Look, I get it. Sometimes, you’re bleeding team members…. Read more »
The Practice Switch You Must Flip
Over the past several weeks, we have been talking about the power of patient conversations. We talked about where those conversations really begin, the tools that make those conversations more meaningful, and the three commitments of complete conversations, comprehensive diagnosis, and a consistent experience. Today, I want to take all of that and move it… Read more »
The Most Important Meeting You’ll Ever Have (Which Most Doctors Miss Entirely)
Let me ask you something… When was the last time you sat down and actually planned your week before it ate you alive? Not your clinical schedule. Not your team meetings. Not your hygiene checks. I’m talking about you… your workouts, your big cases, your business development time, your date night, the two hours you… Read more »
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