This week, here’s a thought: have every team member write down an idea that they would like to try to either a) improve the practice’s overall clinical efficiency or operations; b) improve patient experience and case acceptance; or c) attract more high quality patients or referrals. Then one week at a time, pick one. Select… Read more »
Avoiding and Eliminating Waste in Your Practice – Part 1
Waste in dentistry comes in all shapes, sizes and forms from all parts of your practice. I would say confidently that it would be easy to increase your production by at least 50% (and therefore at a very minimum double your profitability) simply by addressing these four big categories of waste. By the way, its… Read more »
Just Decide Already!
More wasted time and lost opportunity is caused because of indecision than anything else; especially when it comes to business and dentistry. It always surprises me that so many practices operate every day with so many known problems with training, inefficiency, broken equipment, bottlenecks and log jams, but nothing is being done to improve, eliminate,… Read more »
Creating A-Patients: Step 6 – Deserve and Consequence
This is it my friends; what separates the amateurs from the professionals. This is the final step in the Art of Creating A-Patients. Every single day, I get comments from dentists and even worse team members saying their patients don’t have any money and that they wish they could get some of these A-Patients. They… Read more »
What Happens at the End of Your Day?
I find most practices disperse at the end of the day; often not even at the same time. Each leaving and doing things as if they are independent parts that have no impact or bearing on each other. They leave without closure to the day. They leave without accountability to the outcomes and results of… Read more »
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