Posts Categorized: Huddle

We are always talking about A Patients and Ideal Patients; which is great but if we don’t have an Ideal Team to take care of these patients then, well, it is not going to work out so well. Of course, I know you have an Ideal Team because you are here reading this. Last week,… Read more »

I hope you have worked on your list and taken action with it from last week. I can’t imagine you would stand still, with cash in your pockets, as a thief walks behind you to take your money, without you doing something about it. And yet, you are stealing from yourself, letting dollars fly away… Read more »

By the way, just so we are clear, when your team hits their bonus that means you hit yours; and that is, after all, the entire point. Show me a practice with no way for their team to win and I will show you a practice where they do not win very often or at… Read more »

Of course we want to WOW our patients. Most people think they already achieve this. Maybe because they have a few good reviews or people tell them how great they are, but you can just about be guaranteed that you are not really wowing them in the way that is going to make them talk… Read more »

This week, here’s a thought: have every team member write down an idea that they would like to try to either a) improve the practice’s overall clinical efficiency or operations; b) improve patient experience and case acceptance; or c) attract more high quality patients or referrals. Then one week at a time, pick one. Select… Read more »