I am always very careful to use the word “cost” because in business there is really no “cost” for anything of value. Everything is an investment. If it truly is a “cost” then it is not necessary. Your electric bill, your snow removal, your team uniforms… all investments. In business, you have investments that drive… Read more »
How To Love Your Patients and Keep Them For Life
One of the most common and repetitive questions I get from practices across the globe is how to combat the insurance, commoditization, corporatizing (cheapening) and discounting of dentistry… Most people think they are only going to win by following the “join ‘em” strategy, since the option to “beat ‘em” is not possible. Everyone these days… Read more »
Working on the Wrong Kind of Growth
Let’s get one thing straight: Growth is in the eye of the beholder. No one (and I mean no one), should tell you or force you into a type of practice you don’t want to be in. First of all, it won’t work because your heart won’t be in it. Secondly, even if it did… Read more »
How To Make Your Team More Efficient
Last week I explained for you the 3 biggest ways practices lose money through their daily flow and operations. These 3 should be constant and never ending areas you seek to improve and perfect. Always focusing on these in some way, shape or form routinely will result in incredible breakthroughs that elevate your team’s level… Read more »
Finding BIG MONEY Hidden In Your Practice
You know what I hate more than anything… Waste. I can’t stand waste because I think people who allow and accept waste are people who will make very poor decisions about many other things. I have told you about the saying I carry around in my wallet every single day. On this little piece of… Read more »