Of course we want to WOW our patients. Most people think they already achieve this. Maybe because they have a few good reviews or people tell them how great they are, but you can just about be guaranteed that you are not really wowing them in the way that is going to make them talk… Read more »
Avoiding and Eliminating Waste in Your Practice – Part 2
Last week, we talked about the obvious…wasted time and wasted patients; two of the things that you should hold most dear in your life and business. However, there is one that trumps both of these, because you can’t maximize either time or patients without this…or I should say them. Your Team. I believe I see… Read more »
Try Something New
This week, here’s a thought: have every team member write down an idea that they would like to try to either a) improve the practice’s overall clinical efficiency or operations; b) improve patient experience and case acceptance; or c) attract more high quality patients or referrals. Then one week at a time, pick one. Select… Read more »
Avoiding and Eliminating Waste in Your Practice – Part 1
Waste in dentistry comes in all shapes, sizes and forms from all parts of your practice. I would say confidently that it would be easy to increase your production by at least 50% (and therefore at a very minimum double your profitability) simply by addressing these four big categories of waste. By the way, its… Read more »
Just Decide Already!
More wasted time and lost opportunity is caused because of indecision than anything else; especially when it comes to business and dentistry. It always surprises me that so many practices operate every day with so many known problems with training, inefficiency, broken equipment, bottlenecks and log jams, but nothing is being done to improve, eliminate,… Read more »
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