Yes. Being a conversationalist is a skill that can be taught, practiced, and then massaged and refined into an art that is extremely individualized based on the person using it. While clinical knowledge is critical, necessary, and obviously of significant importance in your Dental Office, it is the ability to convey, converse, and convince a… Read more »
Posts By: Scott J Manning, MBA
What Makes a Dentist Successful: 7 Commonalities to Think About
Yes…it’s true. I have more “business of dentistry” perspective than any person walking the earth. I know that’s a bold statement. However, the reason is quite simple, factual even. I engage in an extremely personal level with my clients, the most personal experience of any approach inside of our great industry. This is done in… Read more »
Creating Magic for the Day Begins In Your Morning Huddle
1 – Connect with your team 2 – Review the “playbook” – your schedule for the day 3 – Identify patient touch points, opportunities, and responsibilities Here’s what we know, once your day starts it’s often hard to make personal connections with your Team Members, so it’s important to do it here, or if your… Read more »
How To Improve Your Relationship With Your Team & WHY!
Is Your Staff ‘really’ Engaged – With You, Your Practice, Your Patients, Your Future? Or are they just going through the motions? When is the last time you asked them that question…what makes you tick? Why are you here? What can we do better? What can I do better? What can you do better? It… Read more »
The 4 Secrets To Increasing Treatment (Case) Acceptance – The Right Way
Did you know… Anytime I ask a Dentist how many Patients move forward after some Treatment has been presented to them, just about every one says “oh, I’m not certain but it’s pretty good, like most of them do, really.” That is a typical answer. And upon further inspection, say, a report drawn from the… Read more »
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